Pipedrive vs Close.com
Two CRM platforms built for sales. One prioritizes visual pipelines, the other integrates calling and automation natively. Let’s break it down.
Side-by-Side Comparison
| Feature | Pipedrive | Close.com |
|---|---|---|
| Ideal For | Visual pipeline management | Inbound & outbound calling teams |
| User Experience | Clean & intuitive drag-and-drop UI | Call-first interface with lead feed |
| Calling & VoIP | Add-on via integrations | ✅ Built-in (Power Dialer, SMS, call recording) |
| Email Automation | ✅ Workflow builder | ✅ Smart Sequences with follow-ups |
| Reporting | Custom dashboards and KPIs | Activity tracking + revenue projections |
| Pricing | From $14.90/user/month | From $99/user/month |
| Free Trial | ✅ 14 days | ✅ 14 days |
Pipedrive or Close: Which is Better?
- Pipedrive is better for **visual sales management**, solo founders, and small teams who value simplicity and ease of use.
- Close.com is ideal for **sales teams that make lots of calls**, want built-in SMS and VOIP, and benefit from multichannel outreach inside the CRM.
- Price-conscious? Pipedrive is significantly cheaper and more modular.
- Automation-heavy workflows? Close has better built-in follow-ups and activity-based triggers.
Who Should Use Which?
Choose Pipedrive if your team focuses on managing deals visually and you need CRM flexibility at a low price.
Choose Close if your team **lives on the phone** and wants a CRM with voice, SMS, and automation built-in.
Try Both Free
Both offer a 14-day trial with no credit card required. Try each and decide which CRM fits your workflow best.
